A community of mutual respect amongst all who enter our doors.

Each Patient has the right to

• Be treated with respect, courtesy, dignity
• Be free from restraint not medically necessary
• Receive care in a safe setting, free from abuse and harassment
• Be informed about your diagnosis and participate in the plan of care and treatment
• Consent to or decline the recommended care treatment, to the extent permitted by law
• Know the physicians and staff providing your care
• A response by hospital staff for care and services
• Have pain assessed and managed
• Personal privacy
• Confidentiality of medical records
• Be informed of resources for resolving conflict or filing a grievance
• An explanation of all charges and payment methods
• Formulate advance directives by which hospital staff and practitioners providing care comply with directives in accordance with federal law
• Have a family member and or physician of choice notified promptly of his/her admission
• Call the Connecticut Department of Public Health with a complaint at 860-509-7400.

Each Patient has the responsibility to

• Inform doctors and nurses of any changes in health problems
• Provide information about past illnesses, medications and other health matters
• Advise staff if instruction are not fully understood
• Observe all hospital rules and regulations and have visitors do the same
• Be considerate of other patients and hospital staff
• Provide a copy of any Advance Directives

Milford Hospital is committed to respecting the dignity and privacy of every patient, and to meeting federal privacy laws. We are also required by law to give you a detailed notice of our legal duties and privacy practices relating to your health information; and to follow the terms of that notice.

Please be aware that federal privacy laws may prohibit us from releasing specific information about you, even to family members, without your consent.

Download a PDF or Word document of our Privacy Policies, which describes how medical/health information about may be used and disclosed and how you can get access to this information.

UpToDate provides hundreds of patient information topics, allowing patients and healthcare providers to share in the decision making process.